PDF-02fatal
How to fix PDF-02
The PDF is encrypted
A check of the PDF of a ZUGFeRD or Factur-X invoice, not of its XML. It runs when you upload a PDF; the embedded XML then gets the XSD and EN 16931 checks (XRechnung: also the KoSIT rules). Check your PDF with the ZUGFeRD validator or the Factur-X validator. What the PDF check covers.
What this rule checks
The PDF has an /Encrypt dictionary (a password or permissions). PDF/A-3, and so ZUGFeRD and Factur-X, do not allow encryption, and the embedded invoice XML cannot be read.
How to fix it
Create the PDF without a password and without permission restrictions.
Related rules
Validate your invoice
Upload your corrected invoice to check it passes PDF-02 and all other ZUGFeRD / Factur-X PDF checks and EN 16931 rules. Free, instant, no signup.